You can create a Resend Template with unique wording letting your clients know that you are attempting to get a response the second time.
We now have a feature that allows you to select which survey template you want to use and resend the surveys in bulk. Easy, peasy!
We’ll be adding more bulk actions in the future, but for now you can perform these bulk actions: 1. delete surveys in bulk, 2. resend surveys 3. select a different survey template, then resend and 4. change the score in bulk (i.e. moving from a scale of 4 to a scale of 5)